I wanted to recognize your efforts in finding our fabulous Florida home and guiding the process to a successful closing a few weeks ago. The Villages of Seloy is the type of community that we were hoping to find. The choices of floor plans and options to customize final finishing provided the opportunity to make the house ‘our’ home. Your approach, professionalism, and attention to detail were the keys to a great outcome. You listened to our wants/needs and even introduced us to another seasoned agent to explore properties closer to the core of Jacksonville. Your first objective was to find the best home for us rather than just selling real estate; a rare find these days. You showed us properties in the greater St. Augustine area, which included the Villages of Seloy, and we knew we were on the right path. Your support staff reflects your approach: friendly, honest, solution focused, and orientated toward serving the customer. Strong leadership of the group is evident as there is consistency from each team member: understanding the customer’s needs and finding solutions. A very creative and successful culture! Beyond your attributes described above, you individually want to make people feel at home and reduce their stress level as much as possible. A few above and beyond examples are: loaning us an air bed with sheets and pillows which allowed us to sleep in our home before our household goods arrived, making arrangements for a place to store my 60+ orchids (no cost) after we sold our prior home and before we closed on our new place, thoughtful gifts at the closing to welcome us to the community, a couple of bottles of wine to celebrate, and of course, your rapid response time to move the process forward and resolve issues. The Seloy neighborhood truly has the feel of a community: friendly neighbors, common interests, supportive and engaged management, open dialogue, and a Vision to build a sustainable community. Guillermo (Owner’s Representative), Kelly (Construction Director), and yourself are the people who have made the Villages of Seloy successful. Thank you!
December, 2016, Mark & Carol de Naray
I can't say enough compliments about Debbie DaSilva. She found me a wonderful house, got me through a challenging loan process, negotiated on my behalf, and made the process of buying a home much easier. She is always available for questions, even repeated ones, and her professional, level headed manner was beyond reproach. If you need a realtor in the Jacksonville Saint Augustine area, contact Debbie.
November, 2016, Margie Ricke
I cannot say enough about Debbie DaSilva. Not only does she possess incredible business and real estate acumen, but she is a consummate professional in her industry. From beginning to end in my home buying process, Debbie always put my best interests first and foremost in the negotiations. She took time to listen to my needs and the process was so much more expeditious having her by my side making recommendations and taking care of all paperwork. Now I'm looking for a rental property and will of course enlist the help of Debbie once again.
September 2, 2016, Megan Brown
My husband and I relocated to St.Augustine, FL from Long Island, NY two weeks ago. We put our home up for sale in February, and once the house was under contract, we flew down to St.Augustine for a week in late March to look at properties for our new home.
Debbie da Silva was our real estate agent. As soon as we met her, we felt an instant connection. She completely understood our concerns about finding a condo before we closed on our NY home. She set aside several hours each day to take us around and visit both private homes and condos.
We left FL having put down a binder on a lovely condo. With our NY attorney's blessing, he approved on a closing date which would be a week after our scheduled closing in NY. But nothing went as planned. Trying to coordinate the two transactions did not go smoothly. To say that the past three months turned into a nightmare, is an understatement. Things were in complete turmoil with our NY buyers, and our FL sellers were getting annoyed with all the delays.
Here is where Debbie sprang into action. Consistently optimistic and thorough, she was in daily contact with our NY realtors, our attorney and his paralegal, our buyers' attorney as well as the real estate agent handling the sellers in FL. She either texted, emailed or called us each step of the way. We have never met anyone with more integrity and passion for her clients. She was the bright spot in our lives during the entire chaotic process. She understood our frustration and stress and never tried to minimize our despair. She made us feel like family and tried to lighten the load on our shoulders.
In short, Debbie single handedly and successfully led the way to close both real estate deals with her ultimate professionalism, her sharp mind, and her ferocious tenacity.
We are eternally grateful to her for her kindness, compassion and sensitivity. With her competence, she miraculously turned a very distressing situation into the happy outcome we are now experiencing.
Debbie da Silva is an outstanding realtor, a decent human being and a good friend. Thank you for everything.
Gail & Mike Feinzig
July 8, 2016
Debbie's background and education has enabled us to trust us with both residential and commercial purchases. She is patient, understanding and handled our sensitive and difficult purchase with extreme confidentiality and smoothness. She is a Real Estate gem!
We have been working with Debbie now for the past five years and will never work with another Realtor. She has gone the extra mile for our family and friends. She speaks our native language (Spanish), understands our culture and needs and is always ready to assist us with any real estate or related question. She has also assisted in helping our family and friends find real estate in other parts of the world by referring us to agents with the same high standards as herself. We wish all Realtors had the knowledge and integrity that Debbie has.
From beginning to end, Debbie da Silva, of BERKSHIRE HATHAWAY home services in St. Augustine Beach, FL, made the buying of our new home and selling of our previous property completely worry free and actually fun. She was personally involved in every aspect of the process from developing a strategy, understanding our needs, helping with sound and creative solutions for problems we encountered. Debbie has the problem solver mindset.
"As a new Jacksonville buyer, with no agent referrals, my first local agent was assigned to me by my bank. After he told me the one property I was interested in was off the market, I decided to call the listing agent myself, out of frustration. Debbie da Silva was that listing agent, who confirmed the property was under contract, but assured me I would be her first call if that contract fell through. During our conversation, I decided she was the type of real estate professional I wanted to work with for my property search, so I made the agent switch. Two weeks later, I received that first phone call from Debbie saying the property contract fell through due to a buyer financing issue. She met me at the property that same evening, and we had a signed contract the next morning. The rest of the process was smooth sailing due to Debbie's tenacity. She handled the dual agency perfectly, and despite managing multiple clients, she made me feel as if my deal was the only deal she was focused on....if you are looking for an honest, smart, professional agent to work for you, hire Debbie! Thanks again Debbie!!"
Debbie da Silva ha sido la persona ideal para la compra-venta que hemos realizado en St. Augustine, nos ha solucionado todos los problemas relacionados con la operación, como pueden ser los proveedores de gas, electricidad, piscina, seguros, asociación de propietarios, etc.. que a nosotros nos habría resultado muy difícil desde Barcelona y por el idioma, por todo ello le estamos muy agradecidos.
Todo se realizó con rapidez y eficacia y salió tal como Debbie nos dijo.
Moving to a new town is always stressful. Selecting the right neighborhood for you and your family and then the right house in the right neighborhood, schools, shopping, lifestyle, amenities, new friends all adding up to one of life’s major stressful events. Most of us have all been there. Debbie da Silva was the ultimate real estate pro during my very recent move to St. Augustine. The transaction and negotiations were a little more complicated on this move than past moves in that I was working in Europe at the time, and the seller was on the west coast so we were separated by 10 time zones. My home purchase almost fell through on a couple of occasions due to communication and distance problems both on my part and the seller’s part. Debbie being the true professional always brought a sense of calm to the negotiation. This calm coupled with her re-assuring “always available” work ethic kept the deal together and moving forward which closed right on time. I owe her a great deal in making my new home a reality. One final and very important point to this recommendation is that Debbie was the seller’s listing agent! Thank you Debbie da Silva.